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Wonders of China & the Grand Yangtze: VICTORIA SOPHIA
OLDMINEROLDMINERMember since 8/18/2012 Login to add friend Posted: Saturday, August 18, 2012 10:12 PM
Has anyone cruised this year on the Victoria Sophia on the Wonders of China and the Grand Yangtze? How was the quality of the boat, cabins and on-board food? We're taking the October 11, 2012 cruisetour and can't find much about the vessel or the cuisine.
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mjsnellmjsnellMember since 10/20/2012 Login to add friend Posted: Saturday, October 20, 2012 6:58 AM
Oldtimer,
Unfortunately you have already departed on the Victoria Sophia river trip. We found the ship to be very substandard. The staff is doing a great job. They all try very hard; however, the ship is old and we found the executive dining room inadequate. The buffets were monotonous and had very little variety, especially for breakfast. The drinks in the executive dining room were to be available all day, but were not to be found.
I would say the land trip was very good, but I would not recommend the river cruise on the Victoria lines to anyone.
Uniworld has a very good reputation for their boutique cruise ships in Europe and we have traveled extensively by ships in Europe and many around the world tours by ship. I'm afraid Uniworld is damaging their reputation by offering such substandard China cruises. They should stay with the land portion only or find luxury ships in China.
mjsnell
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communitymanagercommunitymanagerMember since 10/5/2011 Login to add friend Posted: Saturday, October 20, 2012 5:36 PM
Weare terribly sorry to learn you did not enjoy the services and accommodationsof the Victoria Sophia. It is our top priority to ensure all our guestsenjoy their vacations with us, and we apologize if we've let you down.
Wehave used the ships of Victoria Cruises for many years with much success;however, we agree it is time for a change. As a result, you will bepleased to know that we have partnered with Century River Cruises for the 2013season and will be offering Yangtze cruises on their two brand new, 5-starvessels...the Century Paragon and the Century Legend. We are very excitedabout this new venture and we are confident our guests will truly enjoy thesetwo ships.
Thankyou very much for your feedback and for traveling with Uniworld. If youwould like to discuss this matter further please contact us at customerservice@uniworld.com.
Untilthen, you have our kindest regards.
TheUniworld Guest Relations Team
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