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Uniworld Cruise Reviews

Uniworld Cruise Reviews


If you are a Uniworld past guest, please share your experience with us.

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Danube Christmas Markets,

12/29/2009
We returned yesterday from a wonderful cruise on the Danube with Uniworld. The vacation glow is still intact and we have been reviewing our trip. Every detail was covered- from the tours to the meals to the assistance with lost luggage to the airport drop off was handled in the most professional and considerate manner. The big things happened flawlessly like meals and tours. Here are a few of the unexpected details that delighted us- complimentary wine with dinner, the voice box for tours so we could hear every word of the guide's monologue, water to ... Read More...
Cruise: Danube Holiday Markets Ship: River Beatrice

So refreshing, unlike any other, simply understated elegance and attention to detail!,

12/26/2009
Upon boarding the ship in Vienna, I was immediately welcomed with the excellence in hospitality which ensued throughout the next 8 days. Imagine my surprise when I checked in and was in my cabin with all my luggage in under 5 minutes! How fortunate were we to have traveled with such a professional and detail oriented crew. This cruise was everything I imagined and so far beyond what I'd expected. The hospitality and hotel staff were so friendly, they'd be in and out of our room within minutes, the stateroom appointments were luxurious and the cashmere blanket... so comfy, ... Read More...
Cruise: European Holiday Markets Ship: River Countess

Making Christmas Merrier,

12/10/2009
A group of friends and I just returned from a Danube cruise on the River Beatrice. What a wonderful experience. It was EXCELLENT...the crew is beyond wonderful! The food and dining food supreme! We enjoyed wonderful staterooms that were attended my only the most wonderful of staff. We were treated with the utmost respect and with a twinkle in their eyes. Captain Tom does a wonderful job. Have a used wonderful too much, possibly but it's true. Thanks for making the start of the holiday season such a pleasure.
Cruise: Danube Holiday Markets Ship: River Beatrice

European Jewels River Cruise,

11/13/2009
My husband and I took this cruise in May 2009 to celebrate our 40th wedding anniversary. This was our 1st experience on a river cruise. It turned out to be the best vacation ever!! All the personnel were very professional and helpful. The food was wonderful and varied. We especially enjoyed the wine with the dinner meal. We are now signed up for the Grand France tour in April 2010. I think this could become a yearly ritual.
Cruise: European Jewels Ship: River Empress

The Ultimate Ladies Getaway,

11/12/2009
It has been just over a month since we returned from Castles Along the Rhine on the River Ambassador. For many years, my sister-in-law, my niece and I have taken time each October for "ladies weekend out." This year, we decided to take it to the next level with a 7 day Rhine River Cruise. Oh, the pampering and special attention from the crew...oh, the delightfully and delicious cuisine...oh, the castles and cathedrals and canals...so much more than we ever anticipated. Everything was taken care of by Uniworld - no travel worries or concerns. All ... Read More...
Cruise: Castles along the Rhine Ship: River Ambassador

River Royale Chalon to Arles 11 Oct. 2009,

11/8/2009
I traveled with 3 other girlfriends and we can thoroughly recommend this cruise for a wonderful holiday, the crew & staff were very friendly and most helpful, in fact we had loads of fun with the crew - there was a mixture of mostly Australians, Canadians & American passengers, who all mixed in well together on most nights together, the tours that were included were mostly interesting and the land tour guides had very good knowledge of the local areas, and could answer all queries..... whilst back on board, crew/staff members Eric, AJ, Istvana, Ivana & Daniella ... Read More...
Cruise: Burgundy & Provence Ship: River Royale

ms manjula devi,

11/6/2009
My husband and myself had a fantastic river cruise from Amsterdam to Budapest for 2 weeks in September 2009,had the best menu on board,good wines and to compliment the whole trip ,the staff,particularly the executive chef rastislav bekes and his team were superb from breakfast to dinner,the restaurant manager lomi,hotel manager lucia and cruise manager gyongji made all things perfect. There was never a dull moment and the whole cruise time was a moment to treasure. It was like a very big happy group of friends meeting after a long time,Uniworld should be proud to have great staff who give ... Read More...
Cruise: European Jewels

Above expectation,

11/3/2009
We want to thank UNIWORLD for the outstanding and wonderful cruise we experienced in Egypt. No other cruise line would done it better. The professionalism, the customer service, the food and the most insignificant details of our trip was a pleasant experienced. Our guide, Mr Walid Wafaie was extremely very professional. We already book our next vacation with UNIWORLD, China. Congratulation for a job well done and thank you very much. Antonio R. Borrell
Ship: Miriam

Wonderful Cruising Experience,

10/23/2009
This was my first trip to Europe. I accompanied my mother after her traveling companion canceled and I am glad to have had the experience. The cultural experience of seeing Amsterdam, the famous Cologne Cathedral, and the only castle on the Rhine to have never been successfully taken over was unbelievable. We also enjoyed the wine tastings in the Alsatian Region of France. Christine Bremberger, our tour director, and the staff could not have been better. Thanks for a wonderful vacation. Brian Siemers
Cruise: Castles along the Rhine Ship: River Ambassador

Castles on the Rhine June, 2009,

10/18/2009
My wife and I cruised with Uniworld for our 25th wedding anniversary celebration. It could not have been more spectacular! The scenery was everything we have dreamed of and the Uniworld staff made all passengers feel very special. It was a great value and we hope to go again some day. When we do travel again, it will definitely be with Uniworld. Thanks for making our trip such a memorable experience.
Cruise: Castles along the Rhine Ship: River Ambassador

Castles Along the Rhine - Sept 27 - Oct 4, 2009,

10/16/2009
Every phase of this cruise exceeded my highest expectations. Relaxing, interesting, informative, charming, entertaining without being demanding; it was just what I was looking for. And our cruise director, Marcus, was perfect in his role. He truly made the experience memorable. You have a treasure there.
Cruise: Castles along the Rhine Ship: River Ambassador

Paris & Normandy,

10/15/2009
Amazing trip. My mother-in-law and I had never been to the Normandy region of France. We fell in love with it. The battlefields at Normandy as well as the museum were overwhelming. Honfleur, Monet's Garden, and Versailles were breathtaking. And of course, Paris! The food and Uniworld staff were beyond our expectations. We have booked another cruise for 2010. This time we will be traveling on the Rhine.
Cruise: Paris & Normandy Ship: River Baroness

The only way to see Europe...,

10/15/2009
is to travel on a Uniworld cruise. We had no idea that it would be so fabulous, so relaxing and so fulfilling. We have traveled in Europe for many years, but we were totally unprepared for the sheer breathtaking beauty of the cruise. The ship is luxurious, the crew friendly and helpful and very professional. The food and dining experiences are five star and the accommodations are equal to any five star hotel - except you wake up to a new view and a new experience every day. Our side trips were well managed with ... Read More...
Cruise: European Jewels Ship: River Princess

Certified Travel Counselor,

10/13/2009
Sailing on the River Beatrice in July was so enjoyable! We cruised the Danube from Budapest-Passau. Outstanding service and wonderful camaraderie with other passengers. Our first river cruise, but it won't be the last! A perfect way to see towns up close and experience the local atmosphere.
Cruise: Enchanting Danube Ship: River Beatrice

Marvelous Experience,

10/4/2009
I just returned from the 20th of September "Castles on the Rhine" cruise which was exceptional in every respect. The ship, service, staff and food were fabulous. Markus, our cruise director was both highly competent and accommodating and our waiter, Galin, was world class. Uniword even arranged for great weather throughout! Kudos to First Captain Bakker for a seamless journey and very enjoyable experience.
Cruise: Castles along the Rhine Ship: River Ambassador

Exceptional Cruise,

10/3/2009
The September 20th cruise was incomparable. The ship, staff, services, and food were all exceptional. Our cruise director, Markus, was both competent and accommodating while our waiter, Galin, was world class. Uniworld even ordered up fantastic weather. Kudos to Captain Bakker for a seamless journey. He now has a fan club in Tennessee.

European Jewels/Budapest to Amersterdam/Trip of a Lifetime,

10/3/2009
My husband and I just returned from Uniworld's Budapest to Amsterdam European Jewels trip on September 15th. We had never been on a river cruise before and did not know what to expect. This trip exceeded our expectations in every category. Uniworld really knows how to wine and dine you. From the very first moment we arrived on board, our every need was met. The crew was fabulous. Even Captain Anton dances with the passengers in the lounge in the evenings. At the end of the two weeks, you feel like family. ... Read More...
Cruise: European Jewels Ship: River Empress

European Jewles,

9/29/2009
This trip was outstanding in every way. Service, quality of food, included city tours and accommodations. To say the least the trip exceeded our expectations. Thank-you Uniworld for an experience of a lifetime.
Cruise: European Jewels Ship: River Empress

Outstanding amenities, excellent crew, really enjoyed the cruise,

9/29/2009
The ship itself was incredible, very stylish decor, simply beautiful with spacious and comfortable common areas. We truly enjoyed the displayed art. The staterooms were awesome, beyond our expectations. Comfortable bedding package, design of room itself was fantastic, including the regular sized shower and bathroom which featured L'Occitane products. Even thought went into storage under the bed for luggage. The crew was excellent, captain, concierge, cruise director & entire staff made the trip very special for our group of 6. Destinations were great, we had numerous opportunities for late afternoon/evening events as our departure times were very accommodating. While underway, ... Read More...
Cruise: Enchanting Danube Ship: River Beatrice

The River Princess Crew and Cruise Director,

9/23/2009
We have been on 5 river cruises and this trip starting on Sept 8 at Nuremberg Germany was the most enjoyable. The crew especially the 1st.Capt. Anton van den Boom was outstanding. We have never experienced as friendly a group. The cruise director Walter?? was also outstanding. Thanks for a great time.
Cruise: Paris & European River Romance Ship: River Princess

Our Paris to Normandy cruise which began Sept5-13, 2009,

9/22/2009
Now that we are home and have had time to think back over our cruise, it was one of the most well-run, information packed cruise we have taken. Our first river cruise and hopefully NOT our last. Forget the big ocean liners, we really like the intimacy of the small groups. All the staff could not be more helpful. My husband has not traveled for the past two years due to back, hip and knee problems. The size of the boat, River Baroness, worked for him and he picked and chose his excursions ... Read More...
Cruise: Paris & Normandy Ship: River Baroness

Trip of a Lifetime,

9/17/2009
We decided to try a river cruise figuring that it would give us the opportunity to experience water travel without the crowds of the large cruise ships. We had no real expectations regarding food or cabin comfort, figuring that the scenery would make up for ship shortfalls. Wow were we surprised. We arrived a day early and stayed in Antwerp to allow me time to recover from my jet lag so we took a taxi to the ship. We were met by several crew members who took our bags to our room as we quickly were registered. The cabin was wonderful. The ... Read More...
Cruise: Tulips & Windmills

Amazing Trip - Wonderful Crew - Great New Friends!,

8/21/2009
My husband & I recently returned from our honeymoon, which included a Danube cruise, from Nuremberg to Vienna. Though this type of cruise may not be considered a typical honeymoon excursion, it was everything (and more) that we hoped for. We absolutely LOVED it! The Uniworld staff was simply wonderful, going above and beyond at every juncture. Not only were they courteous & professional, but they were also FUN. Beyond the crew, we loved the excursions: very low-key options of taking the tour, staying on the boat or going your own way. No pressure, beyond your ... Read More...
Cruise: Danube Discovery Ship: River Countess

Thanks for the trip of a lifetime!,

8/3/2009
Every aspect of our trip was outstanding from the scenery, the ship, the tour director and the staff. The local tour guides were excellent and the quiet vox system was a great help. I can't tell you how much we enjoyed this trip without sounding like I am exaggerating! Thank You so Much.
Cruise: Paris & the Heart of Europe Ship: River Princess

Absolutely exceeded my expectations,

7/29/2009

Dear Mr. Young,

My mother and I just completed the 9-day "Castles Along the Rhine" river tour from Amsterdam to Basel (June 6 ­ - 14), and I couldn't have been more pleased.

To begin, although I had traveled internationally, a river cruise vacation was entirely new to me. I was trying to plan a trip to Germany for my mother (who is 84 years old) and myself and I didn't think a bus tour would be suitable for her, so I researched river cruising. I attended a Travel Expo sponsored by AAA in Foxboro, Massachusetts and enjoyed an audio/visual presentation about ... Read More...
Cruise: Castles along the Rhine Ship: River Ambassador

THANKS FOR THE MEMORIES,

7/25/2009
Kevin and I have just returned home after one of the most memorable holidays that we have experienced. From the moment we boarded River Queen, we were made to feel part of a special family. All of the ships compliment, without exception, had a cheery smile and hello no matter how many times during the day you saw them. We felt that this was genuine devotion to their caring for all passengers. Of special note Luca the Restaurant Manager and his dining room staff for their ensuring we were well fed and watered. A special thanks and a big bouquet ... Read More...
Cruise: European Jewels Ship: River Queen

A standard impossible to surpass,

7/23/2009
My husband and I have now traveled twice on the River Countess, in the past year, and it will be very difficult for any other vessel or cruise line to meet our expectations based on the standard set during the tour which began in Bucharest on April 15, 2009. The Bucharest local host was excellent, everything went smoothly, and we were so pleased at the substitution of Peles Castle for the tour of Bran Castle; it saved us having to make those arrangements for ourselves! The greatest pleasures of this tour were threefold: returning to the River Countess and our same ... Read More...
Cruise: Eastern Europe Explorer Ship: River Countess

A wonderful experience we had...,

7/10/2009
I want to tell you what a wonderful experience we had on the River Beatrice sailing of June 28, 2009.
 
From the moment we arrived at Munich airport, we were greeted by a smiling, friendly Uniworld representative who was willing to wait while we reported our lost suitcase to Air France.  
 
We boarded your beautiful gem - the River Beatrice in Passau. It was more than we expected.  The public areas were all tastefully done-lovely fabrics and the artwork phenomenal.  Our cabin was impressive – as nice as any ocean liner if not nicer.   The ship was kept immaculate at all ... Read More...
Cruise: Enchanting Danube Ship: River Beatrice

River Beatrice and the Danube,

7/2/2009
We just completed a wonderful holiday on the River Beatrice. We encountered floods, rain and cruising challenges, but the River Beatrice captain and crew ensured we had a wonderful and safe holiday. The cruise manager, Hildegard, was exceptional at problem solving and creating remarkable options when the Danube would not allow us to sail according to the schedule. I would highly recommend the cruise, the ship and the Uniworld corporate team who obviously worked hourly with the River Beatrice to make our holiday a one to remember and cherish.
Cruise: Enchanting Danube Ship: River Beatrice

No negative comments at all!,

7/2/2009
Our Eastern Europe Explorer cruise was a great success ... and have had no negative comments at all!!!  I think the highlight for all of us was in Croatia, where we had the visit to a school, and a home-hosted lunch.  That really was a wonderful day.

... We had one more dinner together, the night we were leaving Budapest.  This was one of the nights they offered Sun Deck dining .. and what could have been nicer than sailing away in a beautiful sunset … with your friends !!  One of the other 2 tables up there was a group ... Read More...
Cruise: Eastern Europe Explorer Ship: River Countess

We had a great trip.,

6/18/2009
Just returned from a wonderful trip on the Rhine. The level of service provided by the crew was just top notch, from the friendly housekeeping staff to the very versatile musician. I am a vegetarian, and had no problems finding great choices at every meal. Would recommend this trip, highly.
Cruise: Castles along the Rhine Ship: River Ambassador

...Exceptional quality,

6/15/2009
My wife and I had a wonderful time on the "River Royale."  All of our expectations were exceeded. The service, food, tours and accommodations were of an exceptional quality.  Your commitment to customer service was fully demonstrated when I left ALL of my prescriptions on the taxi that took us to the airport at Marseilles. The help you provided in locating our taxi driver and having my medications delivered to me at the airport brought a perfect end to a grand experience.  

My words are inadequate and do not fully represent my appreciation.

Merci,
Irv Rollins
Cruise: Burgundy & Provence Ship: River Royale

Most memorable experience,

6/15/2009
Thank you so much for providing such wonderful memories. The entire staff went beyond expectations to give us a most memorable experience, impeccable accommodations, dining, tours, and all over presentations for the first Presidential Cruise.
And Guy Young takes pretty good pictures.
Thanks, Joe & Maggie Tuzikowski
Cruise: Enchanting Danube Ship: River Beatrice

Castles Along The Rhine Cruise - Excellent Vacation,

6/13/2009
Two weeks after debarking I am still smiling about the Castles along the Rhine Cruise. We had a lovely time. The best part of being on a small ship is that you actually meet your fellow passengers and get to know them. On a regular, big ship cruise, you could say hello to someone and never see them again. Not so on the River Ambassador - we meet at least half the passengers and befriended many of them. The ship itself is merely in Okay condition and hopefully Uniworld will replace it with a newer ship. ... Read More...
Cruise: Castles along the Rhine Ship: River Ambassador

A five star hit,

6/4/2009
I wanted to tell you about the great experience we had on our recent Uniworld Cruise. It was the Grand France cruise that began for us in Paris on May 1. My wife had never been to France and I could think of no better way to thank her for thirty years of putting up with me than to try this river cruising experience. I admit it was a gamble. I did some research as a teacher would do and found your site. It contained a great combination of good scenery, relaxed yet informative locations, and an attention to details ... Read More...
Cruise: Grand France Ships: River Baroness River Royale

Thank You,

5/28/2009
I just wanted to say a proper and huge "Thank You" for all you (and the entire River Beatrice staff!) did to make our Uniworld River Cruise experience so wonderful. Both Byron and I thoroughly enjoyed ourselves and it exceeded my expectations by a long way.

There were so many highlights on the trip that I hardly know where to begin, and all the extra touches too, like the clocks and the pillow gifts on the last evening, and having dinner with the Captain! The ship is really lovely and it was terrific to see all the various ... Read More...

Cruise itself was a holiday of a lifetime,

5/27/2009
As recent guests on the River Empress cruise on the 26th April from Amsterdam to Budapest. We would like to pass on some comments about the cruise.

The cruise itself was a holiday of a lifetime and was made more special by the efforts of a fantastic crew and cruise manager Markus Schindelegger. He was outstanding in knowledge of the area and went out of his way to ensure all guests had a pleasurable and informative cruise. As you can appreciate, to meet the requirements of 138 guests is a huge task, but was achieved with aplomb by an attentive ... Read More...
Cruise: European Jewels Ship: River Empress

Every detail was taken care of,

5/20/2009
Ni Hao,
Hubert (HE HUI) was our tour manager for the "Grand China and Yangtze River" tour (April 21-May 10, 2009).  We want you to know what a wonderful job he did.  Hubert made our time in China so much more interesting and every detail was taken care of to perfection. He is a born teacher, brilliant, and he knows how to make learning fun and fascinating. What a great ambassador for China. We have been on other tours and Hubert is the best. He is tops!
Xie Xie,
Janet and Neil Thompson
Ship: Victoria Anna

Well worth recommending,

5/19/2009
"The cruise that Michael and I just took was excellent. Uniworld did a great job of everything. The people were very attentive, the ship was immaculate, our room was great, the food was excellent and the day tours were very informative and well done. This is well worth recommending." -- Suzanne
Cruise: Enchanting Danube Ship: River Beatrice

Well worth recommending,

5/19/2009
The cruise that Michael and I just took was excellent. Uniworld did a great job of everything. The people were very attentive, the ship was immaculate, our room was great, the food was excellent and the day tours were very informative and well done. This is well worth recommending." -- Suzanne
Cruise: Enchanting Danube Ship: River Beatrice

I have nothing but wonderful things to say...,

5/18/2009
Well, we are back. And it was a super trip. I have nothing but wonderful things to say about Uniworld, and the River Beatice! Everything was ship shape. Everyone was extremely professional and top of the line. The service was so personal and friendly from everyone of your staff, I could commend them all. Robert was wonderful as well, and I would like his email so I can thank him as well. I did write a lengthy survey on the ship, and now I am trying to think about what specifics I relayed. Suffice it to say that ... Read More...
Cruise: Enchanting Danube Ship: River Beatrice

I would recommend, without hesitation,

5/14/2009
My wife and I have just returned from The Grand China and Yangtze tour with your company and wanted to express how happy we were with the tour.  We felt that the destinations selected were all most worthwhile and the accommodations were above expectations.  We also both felt, as did everyone in our small group, that the tour was made much better by the fact that it was lead by Hubert whose knowledge and insight added immeasurable. He also made the tour fun.
 
Because of these factors I would recommend, without hesitation, your tour.
 
Regards,
Tom and Jane Chisholm
Ship: Victoria Anna

highly recommend Uniworld,

5/6/2009
Just a short note to let you know our agents thoroughly enjoyed our Tulips and Windmills cruise aboard the River Queen on 4/21/09. It was our first time sailing with Uniworld and we look forward to highly recommending it to our clients.
 
The crew and staff was so professional and friendly from the first step aboard and made us feel right at home in our new surroundings. The staterooms were so convenient, immaculate, and comfortable. Food was outstanding and the dining room staff always made us feel pampered.
 
We're looking forward to being able to highly recommend Uniworld using our personal experiences ... Read More...
Cruise: Tulips & Windmills Ship: River Queen

Thank You,

4/27/2009
I just wanted to say a proper and huge "Thank You" for all you (and the entire River Beatrice staff!) did to make our Uniworld River Cruise experience so wonderful. Both Byron and I thoroughly enjoyed ourselves and it exceeded my expectations by a long way.

There were so many highlights on the trip that I hardly know where to begin, and all the extra touches too, like the clocks and the pillow gifts on the last evening, and having dinner with the Captain! The ship is really lovely and it was terrific to see all the various ... Read More...
Cruise: Enchanting Danube Ship: River Beatrice

Down The Danube: A Birthday in Style,

4/17/2009
I turned eighteen on the maiden journey of Uniworld’s River Beatrice. This nine-day- long river cruise along the Danube started out in Budapest, went on to Vienna, Salzburg and several small enchanting villages in Austria and Germany. It was an incredible initiation into young adulthood. Every night I dined with men and women who have hiked, sailed, and flown across the world many times over. They shared with me their life experience, and took me on narrative tours of the crème de la crème of their travels.
I visited some of the most exquisite restaurants and patisseries in Austria ... Read More...
Cruise: Enchanting Danube Ship: River Beatrice

Pleased is a huge understatement,

1/20/2009
I have just returned from our Russian River Cruise with my group. To say that they and we were pleased is a huge understatement. Everything about the cruise exceeded the expectations of my discerning clients.
 
In particular, I wanted to praise Inna Medvedkova, the cruise director, Svetlana, her assistant and all the excellent on-board Uniworld ladies, and Sergey, the hotel manager. A particular bouquet is deserved to Prof. Inna Gritsenko whose lectures were spell-binding, authoritative and enriching. And the entertainers, Galina on the piano was astonishingly talented (my wife is a piano teacher so this is high praise from her) and ... Read More...

Personable and very professional,

1/4/2009
I wanted to let you know what a fabulous job the crew on the River Countess did during our trip. We were on the Christmas Market trip from Vienna to Nuremberg on Dec.1st.

Christine Bremberger was the Cruise Manager and she was fabulous. She handled all the passengers professionally and knew the area like the back of her hand. She was extremely knowledgeable. The crew was personable and very professional. We will travel with Uniworld again.
– Gretchen Heinlein-Wilson
Cruise: Grand Christmas & New Year's Cruise Ship: River Countess

Recognition of your fine staff,

12/24/2008
As the weeks have passed since our wonderful cruise aboard the River Countess ... I wish to send these sober words of my appreciation for your fine crew and vessel. We were indeed very fortunate to experience the Christmas Markets cruise upon the Danube River with such a fine vessel and crew that work for Uniworld. Under the fine leadership of Captain Jord Zwaal we were safely and efficiently shown the fine offerings that this itinerary presented. He was attentive to any and all questions that we asked of him with respect to his operation of the vessel along ... Read More...
Ship: River Countess

Rhine River Cruise,

12/22/2008
My husband and I recently took one of your Rhine River Cruises from Cologne to Basel (Nov 29, 2008 to Dec 7th). Unfortunately I became very ill on the cruise. The staff members were so kind and considerate. However, I want to to laud one of your employees for outstanding service and care to me and my husband. Her name is Emma and she worked in food service as our waitress. She was so kind asking how I was every day and sending special food to my room with my husband. Some of my family lives in Germany ... Read More...
Ship: River Queen

Gold & Sterling,

12/4/2008
We recently concluded the Nov. 9 Grand European Discovery cruise aboard River Countess. It was marvelous! But I do want to comment on one thing very important to us. The cruise or tour manager, Heiner is of the utmost in professionalism. He, simply put, is a "walking encyclopedia" of European history and culture. He was enjoyable, courteous, kind and helpful. This man's service to Uniworld is nothing short of "gold & sterling". Uniworld is extremely fortunate to have him aboard! Thank you for the wonderful experience.
– Mr. & Mrs. Kenneth Anderson
Cruise: Grand European Discovery Ship: River Countess

Enjoyed the cruise and your entire staff,

11/3/2008
My wife and I just completed the Provence/Burgundy river cruise on October 19th with an extension in Paris. I just wanted to write to let you know how much we enjoyed the cruise and your entire staff, from the cruise director to the housekeeping. Everyone was always courteous and friendly, providing the service for which Uniworld in known.

As much as I enjoyed this trip, I did however, start having some respiratory problems while in Lyon which worsened when I arrived in Paris. On Monday, October 20, I needed to go the hospital. Your local host, Betsy Dryer, was ... Read More...
Cruise: Burgundy & Provence Ship: River Royale

Wonderful time,

11/2/2008
We have just returned from the Grand France river cruises. We had a wonderful time and would like to compliment the staff of both ships, especially Martijn Karman, the restaurant manager on the River Baroness.
– Brian and Barbara O'Brien
Cruise: Grand France Ship: River Baroness

Best cruises we have ever taken,

10/3/2008
Gloria & I sailed on the River Countess from Vienna to Bucharest Sept.3 to 17 ( room 307 ) and we want to express that it was one of the best cruises we have ever taken and everything was so well organized and we would like if you would express our sincere thanks to the total crew for such a wonderful time. It is the people you meet and the people who organized everything that made it so wonderful. We are considering a trip to China & the Yangtze next year with Uniworld.
Regards, Gloria & Bob Perkins
Ship: River Countess

Best of our many vacations,

9/29/2008
We just returned from your 16 day China tour, that began on 8 September. Without a doubt it has been the best of our many vacations.

Mr Chen Liang was extraordinary. He is to be commended for his efforts to exceed our expectations. This was our first trip with Uniworld but because of Mr Chen it will certainly not be our last. He and his staff hit a home run on this vacation.
– David J Kaucheck and Marian Hansen Kaucheck
Cruise: Splendors of China & the Grand Yangtze

Recommend a Uniworld Tour,

9/28/2008
My wife and I just returned from a Uniworld Trip to China and Tibet with your guide, Lin Yihong (Kevin) and I write to commend you on his leadership with this tour. Kevin reflected a gentle hand in guiding the various personalities through this two week tour. He has a great sense of humor and knowledge of the various cities we visited. As a result of Kevin's leadership, not only would we recommend a Uniworld Tour but would, without reservation, take another trip with Uniworld - in hopes that the Tour Guide would reflect the same gifts as did Kevin. ... Read More...
Ship: Victoria Katarina

China Tour,

9/17/2008
We were on the Uniworld Tour 2008 July 21-August 2. Our tour director was Hubert. It was the best tour we have ever been on. Hubert was very informative also he was very concerned about our every need. He was very friendly and had a great sense of humor.I would highly recommend this tour.
– Richard and Georgiana Teach

Thank You!,

9/16/2008
George and I would like to thank you for the opportunity to sail on the River Queen in August on the Rhine and Moselle Rivers between Basel and Amsterdam. Needless to say, we had a wonderful trip!

The crew and staff were all extremely professional and helpful in all aspects. Captain Schlenther was personable and available to the passengers when free. Hildegard Peiker, cruise manager, went out of her way to help passengers. As an example, when we thought of taking the local bus in Trier to see some of the Roman ruins that were not ... Read More...
Cruise: Legendary Rhine & Moselle Ship: River Queen

EVERYTHING exceeded my expectations,

9/13/2008
I recently returned from the European Jewels Cruise (August 17-31) and had a wonderful time. EVERYTHING exceeded my expectations! The River Princess was wonderful and the staff and cruise director were so helpful and did everything they could to make this a wonderful vacation. Only downside was having to come home and not be able to enjoy the wonderful meals and great service. I hope to take another of your cruises in the next year or two. Thanks again!
– Diane Duplissis
Cruise: European Jewels Ship: River Princess

Wonderful representative,

8/5/2008
We just wanted to let you know what a wonderful representative you have in Lisbon, Portugal - Pilar Garrido.

As you know, we were robbed at the Hotel Tiara on June 27, 2008, and Pilar gave us super support and help - she took us to the US Embassy to get new passports, loaned us 400 Euros of her own money, took us to the Western Union office in Lisbon in her own car to pick up money that our son wired to us, made many phone calls for us, had our new credit cards delivered to Pinah, and just gave ... Read More...
Ship: Douro Queen

Can't wait to take another river cruise,

8/1/2008
I just returned from a 16 day Uniworld European Jewels river cruise.  I had a small group of 10 friends that sailed with me and I just wanted to let you know how wonderful it was.  We sailed on the River Princess and everything from the staff to the food, tours, entertainment was the best.

Captain Menno de Sera was wonderful and made judgments that enhanced our trip. Because the river was rising near Regensburg he decided to get ahead of schedule so we could make it under the Deggendorf bridge. This was a great judgment call since ... Read More...
Cruise: European Jewels Ship: River Princess

Time of my life,

7/29/2008
Dear Uniworld I recently took the Southern France cruise
(July 6-13, 2008 - River Royale) and had the time of my life. I would like to commend Emmanulle, our cruise director, as she made the trip very much more enjoyable than I could have ever imagined. She and I bonded on the bus trip from Marseille to Arles and the trip continued upward from there. This was my first trip to France after having dreamed of going for twenty years.
– Sincerely, Rudi J. Bertrand
Cruise: Grand France Ship: River Royale

Memorable experiences of China to last a lifetime,

7/29/2008
This letter is being written on behalf of one of your valued employees, George. The fact that he made our recent vacation pleasant and memorable cannot go unnoticed. George was our Grand China and the Yangtze River Cruise tour manager June 24-July 13, 2008.

From the moment he met us at the airport, we liked him because he was professional, knowledgeable, and hospitable as he tried to ensure our comfort and safety while in China. As we traveled across a foreign land via plane, boat, and bus multiple times, our trip was filled with fun and adventure primarily because of George. ... Read More...

Would like to recognize excellent service,

7/27/2008
I am a Scottsdale, AZ travel agent and have worked in the travel industry for 25 yrs. Recently my husband and I, along with 10 friends, returned from the Paris to Normandy cruise aboard the River Baroness and would like to recognize excellent service.  
 
We began our trip with two nights in Paris and from the minute we collected our baggage and were transferred to the hotel, everything went smoothly.  Dominique greeted us at the hotel and made us feel welcome and comfortable during our stay.

She waved and said goodbye to each of us as we boarded the ... Read More...
Cruise: Paris & Normandy Ship: River Baroness

Best Cruise Director,

7/11/2008
We have just returned from Our European Grand Serenade cruise and wish to report that after 21 cruises starting in 1978, Ingrid Van de Ven is the best cruise director we have ever met.

– Marcel Bouchard

Cruise: Grand European Serenade

The experience exceeded all of our expectations,

7/9/2008
I returned yesterday from our Eastern Europe vacation where we cruised on the River Empress, Enchanting Danube. I had two other, well traveled, couples with us. I can say that the experience exceeded all of our expectations. The ship, the itinerary, the food and above all the crew were exceptional.

Tony was the cruise director and he was unbelievable. I think he could write a book on European history without looking at any reference notes. Rudy the new hotel manager was a classic. The whole crew was very friendly and we developed ... Read More...
Cruise: Eastern Europe Explorer Ship: River Empress

Extremely pleased,

7/7/2008
We were extremely pleased. The ship had a warm, friendly atmosphere. The land tours were well organized & led, & not as strenuous as some other tours we've taken. The room was fine, especially since all the passengers were on more or less the same schedule, so we were sleeping or awake in unison.

The staff & the food were outstanding. Price isn't cheap, but neither is anything comparable. It was nice to pay in advance, so exchange rates for the dollar, or inflation were not a worry. All we had to pay on the spot were the tips, & they ... Read More...
Cruise: Paris & Normandy Ship: River Baroness

A super holiday,

7/4/2008
I am writing to let you know how very pleased we were with everything during our lovely holiday on the Danube Cruise aboard the River Empress. Our cabin was excellent, the food superb and the crew and staff were always pleasant, polite, friendly and helpful.  You should be very proud of them all because although they worked very hard they remained smiling and polite constantly.
A super holiday - we would not hesitate to travel with Uniworld again and would recommend this trip to others.
– Ida Brown, England.
Ship: River Empress

Wonderful cruise,

6/21/2008
We have just returned home from a wonderful cruise on the River Rhine. We left Amsterdam on 6/8 and arrived in Basel on 6/15 aboard the River Ambassador. I just wanted to say that our trip was made so special by our cruise manager "Rick". He was the most professional, efficient person I have encountered in a long time. Rick "made" the the trip for us. The onboard services met our expectations, but it was Rick who exceed all our expectations. Rick looked after us in a way I never expected. Simply put, he was the best. Overall, ... Read More...
Ship: River Ambassador

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