Uniworld Cruise Reviews
.....everything was first class the whole way!,7/8/2011
Now that we are finally back and "sort of" in a routine again, we would like to take this time to thank your whole team for putting together such a wonderful, educational trip!!! We were so happy with the Ship, River Duchess, AND her staff.....everything was first class the whole way!
I was particularly impressed with the way my allergy to garlic was handled, no cruise before has held a candle to the service your team provided! Chef Orlando was most gracious, making all my food just as special as everyone else's, and I had not one problem the whole trip. Thanks ... goes also to our table waiter, "Vinni" as we called him, he was an absolute charm! The whole staff felt like family, from the engine room to the wheel house, it was a wonderful, wonderful experience! We have absolutely NO negatives about the trip at all, from the minute we arrived at the dock in Amsterdam to the time we disembarked in Vienna! We can not see anything we would change other than the fact we wish now we had gone the whole way to the Black Sea!!!! We just can not say enough, we are most certainly going to book another cruise with Uniworld, and would have done it from the ship but, have friends who want to do a trip too (actually they are the ones who had to cancel because of an unfortunate fall) We need to consult with them of course to make this perfect for all of us.
We certainly hope the tips we left got to all the very deserving staff!
Looking forward to sailing down another river with Uniworld soon! Thank you so much for making it such an exciting experience.
Lynne and Dave GregoryRead More...
Multi-generational trip with our twin 11-year old girls and had a wonderful experience.,7/6/2011
Although the kids did not start using the kids' room right away, it became their meeting place for fun - it was their "club" room.
As for our experience as parents - in one word, "pampered".
Thanks to the crew.
It was probably one of the best vacations ever...and we'd go again...but for a longer trip,5/12/2011
My husband and I just returned from a cruise on the River Empress from AMS/FRA. It was probably one of the best vacations ever...and we'd go again...but for a longer trip.
We have been on many cruises..this was our first river cruise...I have to tell you that your Cruise Director, Rik, was the best we have ever dealt with. He was great...never saw his roll his eyes with a sometimes difficult "older" crowd. Luccia,. the Hotel Director, was also excellent.
We are most interested in the upcoming cruise to include the ... Flora Gala expo in AMS...Rik told us the info not out yet, but please keep us on the list.
Thank you for the trip of a lifetime.
Pam and Denny Schulstad
I’ve sailed on big ships and one other river cruise which did spoil me, but this trip takes the CAKE,5/12/2011
First, and far most, I want to THANK my Reservation lady, Annette Pesa for arranging a cake for my daughter’s birthday aboard ship the second night (happened to be the Captain’s Dinner at his Table). The best present my daughter has ever had, so she said. Outstanding, Annette, the presentation was great, cake was light and hit the spot. Thank you, again, for all your hard work and time. It was appreciated.
I’ve sailed on big ships and one other river cruise which did spoil ... me, but this trip takes the CAKE. We were treated like Royalty in every sense of the word. The ship was breath taking, the staff was at your beck and call and always eager to please you. Yes, the staff would go that extra mile out of their way to assist or please you. No request to large or small—they handled it all with a smile and a happy voice. The food was outstanding and the wait staff was always ready to fill a glass or to see if you required something special to drink or eat. You always felt welcome and at ease with any request you might have. I took my own brand of coffee and requested a pot of water the first morning, didn’t have to request a pot of water afterwards they always brought it to me without my asking for it. Shows how they pay attention to the guests and their needs.
Our room was continuously clean and ready to accept us when we arrived. I have to admit that on one occasion, bad me, I flooded the bathroom. It was reported immediately and before we could get seated on the couch there was a knock on the door and before he could get to the bathroom door another knock on the door—it was a maintenance man with a water-vac to clean up. Next thing we had four (4) men working to clean up my mess. It seems the door got out of adjustment and that caused the mess. It was fixed immediately. I really couldn’t figure out why when prior nights I had no problem at all then all of a sudden it floods. They had it cleaned up in no time.
Sorry, Annette, I just can’t think of all the great things to say about the SS Antoinette or her staff. Just wish everyone I know could make their next trip on that boat, because they would never stop talking about it or the people. I know they would enjoy it because you just can’t help it. I’m already trying to see when my daughter finishes school, so I can book our next trip on one of your other boats. I can honestly say, “ UNIWORLD” has me not wanting to go if your boats do not go to that particular place.
I did mention I had been on another river cruise prior to this and it was on the River Queen. That ship did spoil me to doing another river cruise which to me is really the only way to travel. You feel like a family traveling together not a bunch of strangers. That trip was really good and special things did happen, people were fantastic and it was relaxing the way it should be. Since I’ve been on that ship it has been completely updated and the pictures look great. In fact, my daughter and I have been thinking about doing another one on her soon.
Ann DowdyRead More...
The cruise was one of the best vacations we have ever taken,5/5/2011
We just returned from the most marvelous vacation on the Rhine river! Our week on the SS Antoinette exceeded our expectations. The ship is fantastic and the entire crew was professional, friendly and very well trained. The food was varied and delicious. The excursions were well planned and our guides very informative. We were blessed with outstanding weather which just added to the overall experience.
Lastly, thanks for the stateroom upgrade that you provided to both ourselves and the Palmquist party. The staterooms were beautiful. Your team is to ... be congratulated for the design of this supership. We have sung the praise of Uniworld to our friends and neighbors and already are planning our next cruise.
Jim & Dolores Flashman
I can truly say that this trip was a most wondeful experience and surpassed our expectations,4/25/2011
I can truly say that this trip was a most wondeful experience and surpassed our expectations.
From the moment we arrived in Amsterdam until we flew from Vienna we could not fault the Uniworld staff.
This is truly a wonderful way to travel and we would do it all again tomorrow.
The whole trip was outstanding,the places, the staff and crew nothing was too much trouble.
The accomadation onboard was spotless and the house staff kind and efficient. The onboard entertainment was also very enjoyable.
We experienced so much and met wonderful people and will travel this way again, the ... only problem we have now is deciding where to go. Would recommend doing the pre and post cruise tours especially to people travelling from Australia and New Zealand as it gives you time to get over the longhaul flights.
-Aileen CouttsRead More...
Castles Along the Rhine on the SS Antoinette,4/6/2011
Our trip was from March 27,2011 till April 3, 2011---so sad to leave. -Ann Dowdy & Tammy Baker ... (daughter) Read More...
They made keeping the guests happy and safe a priority. This makes Uniworld A+!,3/3/2011
Uniworld has a winning formula for success that should be envied by the entire cruise industry.,2/2/2011
I don’t think a lot about soap. The cosmetic industry reports tens of billions of dollars in revenue, annually, and quite frankly, it is lost on me. Give me a bar of zest, splash on a little Old Spice, and I am good to go. This explains why I didn’t really get all that excited when my colleagues went on and on about how pampered I was going to be when embarking on my upcoming Uniworld River Cruise. The company uses the L’Occitane product line of toiletries on their river boats. Because of an arduous journey getting ... to the beautiful River Beatrice river boat, I really wanted nothing more than to get something to eat, and then crash. Long airline delays and near cancellations of flights had left me frazzled. After enjoying a sumptuous dinner, I made my way to my stateroom. Figuring a nice hot shower would help wash the day’s tension and frustrations away, I unwrapped a bar of soap, and waited for the water to cascade over me. I had no sooner disposed of the soap’s paper, when I noticed an unusual and pleasant aroma. Could a bar of soap smell this good? Perhaps it was the extra virgin lotus petals, (or whatever they use in their soap), that had the calming influence I needed to get a good night’s sleep. The following morning, as I was about to make my way to breakfast, I met my stewardess, Stefania. I introduced myself, thanked her for making my stateroom so comfortable prior to my arrival the night before, and in passing mentioned how nice the soap smelled. Stafania flashed a huge, bright smile and said she would try to make me as comfortable as possible during my stay on the River Beatrice. Who’s not going to be comfortable, I thought? Egyptian cotton linens and towels, a bed so comfortable, you could do nothing more than sink into a sublime bliss for 7 days? I thanked Stafania again and went on my merry way. Upon my return to the River Beatrice after a day of exploring Budapest, I couldn’t help but notice the same inviting aroma I had experienced the night before. It took me a few moments to realize that it was the soap. Geez…this stuff could double as a nice room freshenerl! I turned on the light to the bathroom, and instantly noticed three bars of the L’Occitane soap on the vanity. I didn’t readily make the connection, and thought my first impression with my stewardess hadn’t gone as well as I thought. Did she really think I needed three bars of soap to get clean? No matter. Perhaps she had left a week’s supply of soap behind as a time saving measure during her daily routine. While dining with my companions that evening, I casually introduced the fact that I had enjoyed the soap. Instantly, one of the guests informed me that indeed it was not soap, but rather a “cleansing bar”. They didn’t use lotus petals, they use verbena. You can’t call it soap, because it is made with extra pure vegetable oil. Okay, Okay, I get it! I made a mental note not to bring THAT subject up again, and bid my dining companions good night. Upon returning to my stateroom, I passed Stefania. We exchanged pleasantries on the way to my stateroom. My bed had been turned down, the lights were low, and on my pillow were two more bars or soap! Some people get chocolates, I get soap. Stefania greeted me the next morning, and I could contain my curiosity no longer. I asked my stewardess why she was leaving me so much soap. I will never forget the look of concern on her face. Stafania asked if there was something wrong with the soap. Of course not, I assured her. It’s just that how much soap can one person use during the course of a week’s cruise? She advised me that it was her responsibility to ensure my comfort while sailing on the River Beatrice. She was part of a team whose job it was to make sure this cruise would be an unforgettable experience. My stewardess listened to my saying something as innocent, as liking a bar of soap, and took it upon herself to guarantee my supply would not run out. Stafania went on to explain, that her intent was for me to take some of this soap home after the cruise, so the memory of my time on the River Beatrice would not end at disembarkation. It finally hit me. And it wasn’t only Stefania who felt this responsibility. What about the waiter, who after hearing me lament at breakfast, the fact that while in Brataslava, there was no Slovak staples on the menu at lunch, or dinner? Surely they should offer Haluski, a cabbage and noodle dish, and pierogi. Imagine my surprise at dinner, when my waiter brought me tastings of both dishes. I told my waiter that the chef didn’t have to make those dishes just for me. The waiter let me in on a secret. The chef hadn’t prepared those dishes for me. After finding out about our discussion, the chef sent a staff member to the Christmas market, purchased the dishes, and brought them back to serve, so I didn’t have to venture out at night. Wow. I was speechless. My time on the River Beatrice was such a rich learning experience. There is a lot to be said for docking in a town or city, walking off the boat, and instantly becoming a part of the charm each destination has to offer. No need to travel hours at a time on a motor coach for some shore excursion that will likely be over in twenty minutes. The ability to go on and off the boat at my leisure, afforded me a convenience not found on a conventional ocean liner. Nothing however, can compare to the service given on the River Beatrice. Uniworld has a winning formula for success that should be envied by the entire cruise industry. This morning I picked up a bar of the L’Occitane soap, (or cleansing bar or whatever you wish to call it). Instantly, I was transported in thought back to my stay on the River Beatrice. Stefania, et al, you succeeded. Indeed, my memories of being in your company stay with me even today. For that, I am eternally grateful.Read More...