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Your Privacy Rights


This policy states how we try to protect the privacy of and how we use and share personal information we may obtain from your use of this website (“Site”). If there is any part of this policy you do not agree with, or if you do not think this policy provides you enough protection, you should not visit or use this Site.

Changes to Our Policy

We may change this policy at any time. You should check this policy whenever you visit our Site to assure you are aware of our current privacy policy at the time of your visit.


You can visit without telling us who you are or revealing personal information about yourself or you can choose to provide information about yourself. Providing personal information is up to you.

We collect data, such as your name, age, gender, address, e-mail address, phone number, demographic information (region/country), credit card information, passport information, interests, taste or preference information, etc., when voluntarily submitted by you. You may choose to submit personal information to enter contests or sweepstakes, to obtain information or submit a comment, to register for a loyalty program or to place a travel availability request.

We use “cookie” technology and possibly other technologies and IP addresses to obtain non-personal information from visitors. A cookie is a small data file that a website can place on your computer for record-keeping, administration, or to customize your experience. Cookies help us enhance visitor experience on our Site. You may block cookies by following instructions on your web browser or set your browser to alert you when cookies are sent.

We obtain information like the type of browser (Internet Explorer, Safari, Google Chrome, Mozilla Firefox, etc.) and operating system (Windows, iOS, Android, Linux, etc.) used, and domain name of a visitor’s Internet service provider. We track number of visitors in an aggregate form to help us update and improve our Site, keep our Site fresh and interesting and help us deliver content tailored to visitor interests.

Accuracy and Opt Out

You can control the accuracy of information you provide us. We encourage you to review information for accuracy before sending it to us. You can request that we update or correct previously provided information. You can request that we delete information or stop using information you provided. You can do any of these by sending an email to or calling us at 1-800-733-7820 and stating your request. It may take two (2) weeks for us to comply with your request. 

Uses of Information & Disclosure

We use personally identifiable information to notify you of results, e-mail you with updates and news, respond to your questions, comments or travel requests, send you brochures and information on our products and services, enter you in contests or sweepstakes, assess popularity and usefulness of the Site and our services, evaluate how these can be more useful, customize content and advertising within the Site to customers whose behavior and/or characteristics indicate they may be interested in a particular subject area, maintain quality of the service, and develop statistics regarding use of our Site and services. As an example, by providing your email address, you consent to receive more information, special offers, and updates from us.

We generally do not sell or give to others, personal information you provide us. However, we may provide that information to: entities that are affiliated with us; companies that assist us in providing services and products to you, such as travel agencies and local tour service providers, or whose information we believe may interest you; companies that provide information to help us identify or evaluate prospective customers; service providers who provide services to us relating to the Site, help us send you email or postal mail, provide customer support, or help us service, maintain or upgrade equipment software and/or services; and persons or entities that may explore or engage in the purchase of all or part of the Uniworld business. Also, we disclose your personal information if we believe doing so is necessary or appropriate to comply with law, regulation or legal process or comply with an order or direction or request from government or law enforcement, or to protect or defend our rights or property, or where we believe disclosure may advance safety of others or the public. Possibly, government agencies could obtain your information based on surveillance whether known or unknown to us.

Community Center

We offer our online community center ( for customers’ enjoyment. Anything you or others post online is available to the public so long as it appears on the site. We reserve the right to remove all or part of any posting, for any reason. We make no representation and undertake no obligation as to information you or anyone else posts. By posting a message on our Site or loading a photo, you agree it may be used by Uniworld and our successors for marketing or any other purposes without compensation to you. 


We instituted safeguards to check that our internal procedures meet our privacy policy standards. We also make efforts seeking to assure that third parties who work with us to serve our site and visitors, also protect personal information they access. However we do not assure you that our safeguards will be effective and we do not accept responsibility for any release of your data, whether due to defects or errors in our systems, or due to our act or omission or act or omission of others.

Links To Other Sites

Occasionally we link to other sites. We are not responsible for content, information collection policies or practices, or policy compliance of other sites. If you visit another site, you should first review their terms, privacy and other policies to inform yourself how they collect, use and share your information.

Limitation, Disclaimer

We state this policy to inform you about what we try to do, but we do not intend our privacy policy to be, and you agree that our privacy policy is not, a legally binding obligation on us. No security measure provides certainty against all risks. Inadvertent disclosure is possible. Technology changes, computer hackers, human error are examples of why it is impossible for anyone to assure your information will never be accessed or disclosed.


Any personal information you provide in visiting our Site, or otherwise, may be used by us, or disclosed, according to this Privacy Policy, and could potentially be misused in violation of this Privacy Policy, for which we shall not be responsible or liable.

Effect of the Policy

Our policy is a course of action we try to comply with. We state the policy to inform you what we try to do. But due to human error, oversight, technological error, intentional misconduct, or other reasons, we may not always be able to comply with our policy. WE WILL NOT BE LIABLE FOR NONCOMPLIANCE WITH THE POLICY.

California Privacy Rights

Under California Civil Code Sections 1798.83 California residents are entitled to ask us for a notice identifying categories of personal information we shared with other parties for direct marketing purposes in the prior calendar year and the names and addresses of third parties that received personal information for direct marketing purposes in the prior calendar year. To make this request, please send an email to or write to us at: Uniworld River Cruises, Inc., Attention: Webmaster, Uniworld Plaza, 17323 Ventura Boulevard, 3rd Fl, Los Angeles, CA 91316.

Other Information and Governing Law

This policy is governed by the laws of the State of California.


If you would like us to update, change, or delete information we have about you (subject to any legal exceptions) or have questions about our policy, please send an e-mail to or call Uniworld at 1-800-733-7820 and mention that you have a question related to the Uniworld website.

Copyright 2007 – 2013 Uniworld River Cruises, Inc.

Uniworld, Boutique River Cruise Collection and River Heritage Club are registered trademarks of Uniworld River Cruises, Inc.

Last Revised June 13, 2013