We hope that the information provided below will help answer any questions you may have about Uniworld Boutique River Cruises. If you have any questions or concerns not answered here, please feel free to contact your travel agent.
Q: Why do you need a Passenger Information Form?
A: For intra-China flights and Tibet permits, you must provide a name that matches what appears on your passport.
Q: Why do you need to know the children's ages?
A: Children under the age of 12 must be accommodated in the same room as an adult.
Q: What are the minimum/maximum number of guests required to operate a departure?
A: A minimum of 10 passengers are needed to operate a departure. Departures have a maximum of 35 guests. If the number of passengers is more than 35, the departure will be split into two groups. (It is very important to cross reference passengers that are traveling together).
Q: Are triple bookings (three people per room) allowed on the China programs?
A: Yes, all programs.
Q: Are there any luggage restrictions?
A: One checked-in piece of luggage with a maximum of 44 lbs. is allowed for all intra-China flights. Approximate cost for excess weight is US$1 per lb.
Q: Should I be concerned about the food and water in China?
A: Most of the meals are Chinese food. Special meals are served during some of the tours, such as a Peking Duck dinner, a dinner show in Xian, a dumpling lunch in Xian, and hotel dinners.
One bottle of complimentary drinking water is provided per guest, per day in the room or cabin. Additional water can be purchased just about anywhere. DO NOT DRINK TAP WATER OR USE ICE.
Q: What is the transportation used during the tours?
A: Air: Air China, China Southern Airlines, China Eastern Airlines, Shanghai Airlines, Hainan Airlines
Bus: Bus sizes range from 16-seaters to 45-seaters. The size that will be used depends on the group size. There are no toilets on the buses; normally a break is taken every hour.
Q: What visas do we need?
A: Tibet: Tibet is part of China; no visa is required, but a permit is required and will be handled in China. Please do not to mention Tibet when you apply for a China visa; otherwise you will need to provide a lot of additional documentation. Passengers only need to apply for a single entry China visa.
Hong Kong: Hong Kong has reunited with China as a special region. USA passport holders do not need a visa.
Q: Do I need to carry local currency/cash?
A: Major credit cards are accepted in major department stores. ATMs are available but not convenient. We suggest that you bring travelers checks, as travelers checks can be easily exchanged at the hotel front desk. Carry some cash for tips and small items.
Q: Could you tell me more about transfers?
A: Transfers are available 24 hours on the date of arrival and the date of departure. Normally the wait is not more than 30 minutes.
Q: Will we have Internet access?
A: Hotel rooms have a laptop hook-up for Internet access. Some hotels don't charge a fee, but others will charge approximate US$15-$20 per day. You may go to the business center for computer and Internet use for a fee. There is a Internet café available on your Yangtze River cruise ship, but the signal is not strong.
Q: Are there any health concerns?
A: Vaccinations are not required but passengers should check with their doctor to see if they need any. Passengers traveling to Tibet are recommended to contact their physician since the altitude is very high (approximately 11,000 feet).
Q: When is it a good time to travel to China?
A: The best season to travel to China is September and October when the temperature is approx. 70°F. June and July are hot and humid everywhere. Rainy season depends on the area; for example, in Beijing it is in April, while in the Three Gorges area it is in June and July.
Q: Can we extend or customize our Uniworld cruise/tour booking?
A: Voltage is 220/50Hz. To use any electrical product from the United States, you will need a 2-pin plug and a converter. If it's not for daily use, you can borrow one from the hotel.
Q: What are the tipping guidelines?
A: Our suggestion for tip per day, per guest would be: US$2-$3 for the local guide and US$1-$2 for the driver. At the end of the trip there will be two envelopes to be used for tips, one for the crew and one for the Tour Manager. Our suggestion for tips at the end of your cruise would be: US$5 for the Tour Manager and US$10 for the crew on the ship (per day, per guest). All tipping is cash only.
Q: Are we able to take our children and is there an age restriction?
A: Passengers who are under 18 years of age must be accompanied by an adult who is 21 years of age or older. Uniworld’s long-term experience is that most young children (especially those under 8 years of age) do not enjoy or appreciate the river cruise experience. There are no special arrangements, activities, or accommodations for children on Uniworld river cruises and tour programs. An exception to this is our Multigenerational Family Friendly Cruise Program, which is offered on select itineraries during the summer months. Please contact our reservations department at (800) 733-7820 or (818) 382-7820 for more details. Adults accompanying children are responsible for their behavior during the trip.