Posted: Friday, July 25, 2014 1:13 PM
Hello, please send your message to email@example.com and we'll reply back with the information. Best, Anne (community manager)
Posted: Friday, July 25, 2014 12:09 PM
The ship docking location varies. It would be best to phone the ship to confirm the location.
Here are the four possible locations:
De Ruiterkade Oost A-B-C-D
Ruijterkade Oost 1011 AC Amsterdam, The Netherlands
Ruijterkade West 1013 AA Amsterdam, The Netherlands
Veemkade Passenger Terminal
Veemkade 1019 GZ Amsterdam, The Netherlands
Javakade 1019 RT Amsterdam, The Netherlands
Anne (community manager)
Posted: Friday, July 25, 2014 11:50 AM
Hello, I would recommend visiting TripAdvisor.com for restaurant recommendations and also maybe asking our cruise manager for advice. Best, Anne (community manager)
Posted: Tuesday, July 15, 2014 11:18 AM
Our Vietnam and Cambodia destination program is operated by Uniworld.
The River Orchid is a fully chartered vessel used only by Uniworld guests.
Trafalgar, our sister brand,promotes the Vietnam and Cambodia package to their guests and offers additional Trafalgar programs in conjunction with our Timeless Wonders of Vietnam & Cambodia program.
The program runs during the high season from June to March. Please read this page about the best time to travel there -- http://www.frommers.com/destinations/vietnam/267782#sthash.Aqu9JrnN.dpbs
Hope this helps.
Anne (community manager)
Posted: Tuesday, July 15, 2014 11:03 AM
Sorry for the delayed response. If this is not too late, our team on the ship can help you arrange for transfers or give you advice based on your preferences. Best, Anne (community manager)
Posted: Tuesday, July 15, 2014 10:53 AM
Sorry for the late response. It looks like you will most likely be staying at a different 5-star hotel, http://prague.boscolohotels.com, when I checked again. I apologize for any confusion. If for some reason, the hotel will change, the alternate will be at the 5-star http://www.hotel-imperial.cz. Breakfast is included at the hotel. -Anne (community manager)
Posted: Tuesday, July 15, 2014 10:42 AM
Sorry for the late response. The cost for the optional excursions in Russia range from $49 - $109 which is subject to change. Hope this helps. -Anne (community manager)
Posted: Tuesday, July 15, 2014 9:56 AM
If you haven't left for your trip yet, here's a list of recommended restaurants from TripAdvisor -
Here's a list of recommended cafe's in Vienna -
-Anne (community manager)
Posted: Tuesday, July 15, 2014 8:23 AM
Hello -- Transfers are included if they are within our transfer guidelines in our terms and conditions. Best, Anne (community manager)
2015 Transfer Guidelines: Flights must arrive/depart within the following time limits:
Arrival Departure Europe* 5 am – 5 pm 6 am – 6 pm Russia** 6 am – 8 pm 5 am – 6 pm Turkey*** 24 hours 24 hours Extensions 24 hours 24 hours Extra Nights 24 hours 24 hours * Arrival guidelines for the programs listed below are 5 am – 1:30 pm
• Castles along the Rhine (Amsterdam to Basel)
• European Jewels (Amsterdam to Budapest)
Arrival guidelines for the programs listed below are 5 am – 2:30 pm • Rhine Discovery (Basel to Nuremberg)
• Grand European Discovery (Basel to Vienna) • For Bordeaux, Vineyards & Chateaux (Bordeaux to Bordeaux) • Burgundy & Provence (Lyon to Avignon) • Paris & Normandy (Paris to Paris) • Grand France (Paris to Avignon) • A Portrait of Majestic France (Paris to Bordeaux) • Ultimate France (Paris to Lyon) • Parisian Winter (Paris to Paris)
Arrival guidelines for the programs listed below are 5 am – 3:30 pm • For Delightful Danube & Prague (Budapest to Prague)
• For Delightful Danube (no Prague) (Nuremberg to Budapest) • For Grand European Explorer (no Prague) (Nuremberg to Bucharest) • Burgundy & Provence (Avignon to Lyon) * Transfers in Paris are provided from/to CDG only.
** In Moscow, transfers can be provided from either SVO, DME, or VKO.
*** In Turkey, transfers only provided from/to Istanbul (IST).
Posted: Tuesday, July 15, 2014 8:20 AM
Hello and sorry for late response. Our team on the ship can help you arrange for transfers after your cruise. -Anne (community manager)