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Location: Los Angeles, CA
Joined: 10/5/2011
Posted: Thursday, August 21, 2014 3:13 PM
Hello, you'll receive the ship's phone number on a contact card before your trip. It is best to confirm the ship's location once you arrive in Venice. Best, Anne (community manager)
Posted: Monday, August 11, 2014 5:32 PM
Hello,
I would suggest calling the River Countess before arrival as there are several three possible ports in Venice.

Port facility of "Marittima"
or

Port facility of "San Basilio" 25, 29

or

Port Facility of "Riva Sette Martiri"


Best,
Anne




Posted: Monday, August 11, 2014 5:30 PM
Hello,

Here's the address for the port in Frankfurt which is subject to change:

Nizzawerft

Untermainkai 17 DE-60329 Frankfurt, Germany

Best,
Anne
Posted: Wednesday, July 30, 2014 4:39 PM
Hello,
Unfortunately, we do not provide transportation from the airport to your hotel the day before your cruise. We also do not provide transfers from your hotel to the ship.

We recommend phoning the ship to confirm port location when you arrive in Amsterdam. You will receive the ship's phone number several weeks before you trip in your pre-cruise documentation packet. Your hotel can call a taxi for you or advise if there is another way to transfer to the ship.

For selecting a hotel while in Amsterdam, we recommend visiting Trip Advisor to review your options for hotels while in Amsterdam -

http://www.tripadvisor.com/Hotels-g188590-Amsterdam_North_Holland_Province-Hotels.html
Here is the list of possible port addresses for the S.S. Antoinette:

Steiger 18
Ruijterkade West 1013 AA Amsterdam, The Netherlands


Veemkade Passenger Terminal
Veemkade 1019 GZ Amsterdam, The Netherlands


Javakade
Javakade 1019 RT Amsterdam, The Netherlands

Should you have any other questions, please contact us at info@uniworld.com.

Best,
Anne

Posted: Friday, July 25, 2014 1:13 PM
Hello, please send your message to info@uniworld.com and we'll reply back with the information. Best, Anne (community manager)
Posted: Friday, July 25, 2014 12:09 PM
Hello,


The ship docking location varies. It would be best to phone the ship to confirm the location.
Here are the four possible locations:


De Ruiterkade Oost A-B-C-D
Ruijterkade Oost 1011 AC Amsterdam, The Netherlands




Steiger 18
Ruijterkade West 1013 AA Amsterdam, The Netherlands




Veemkade Passenger Terminal
Veemkade 1019 GZ Amsterdam, The Netherlands




Javakade
Javakade 1019 RT Amsterdam, The Netherlands




Best,
Anne (community manager)
Posted: Friday, July 25, 2014 11:50 AM
Hello, I would recommend visiting TripAdvisor.com for restaurant recommendations and also maybe asking our cruise manager for advice. Best, Anne (community manager)
Posted: Tuesday, July 15, 2014 11:18 AM

Hello --

Our Vietnam and Cambodia destination program is operated by Uniworld.

The River Orchid is a fully chartered vessel used only by Uniworld guests.

Trafalgar, our sister brand,promotes the Vietnam and Cambodia package to their guests and offers additional Trafalgar programs in conjunction with our Timeless Wonders of Vietnam & Cambodia program.

The program runs during the high season from June to March. Please read this page about the best time to travel there -- http://www.frommers.com/destinations/vietnam/267782#sthash.Aqu9JrnN.dpbs

Hope this helps.

Best,
Anne (community manager)
Posted: Tuesday, July 15, 2014 11:03 AM
Sorry for the delayed response. If this is not too late, our team on the ship can help you arrange for transfers or give you advice based on your preferences. Best, Anne (community manager)
Posted: Tuesday, July 15, 2014 10:53 AM
Sorry for the late response. It looks like you will most likely be staying at a different 5-star hotel, http://prague.boscolohotels.com, when I checked again. I apologize for any confusion. If for some reason, the hotel will change, the alternate will be at the 5-star http://www.hotel-imperial.cz. Breakfast is included at the hotel. -Anne (community manager)