COMMUNITYMANAGER

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Location: Los Angeles, CA
Joined: 10/5/2011
Posted: Tuesday, April 22, 2014 3:35 PM
Hello and thanks for posting in our community center![/b]

We recommend bringing solid colors and clothing you can layer (cardigans, sweaters, light jackets) for climate changes indoors and outdoors.


Checking weather.com before your cruise also will be helpful so you will know what kind of weather to expect in Bordeaux.


Trip Advisor has a page dedicated to average weather in Bordeaux - [/b]http://www.tripadvisor.com/Travel-g187079-s208/Bordeaux:France:Weather.And.When.To.Go.html


Hope this helps.


Best,
Anne (community manager)
Posted: Tuesday, February 25, 2014 11:50 AM
Hello,
Please contact us or your travel agent regarding transfers from the airport to the ships.

In order to get transferred from the airport to the ship on embarkation day, we'll need to note your booking with your arrival time at the airport so we can arrange for your transfer to the ship.

Best,
Anne (community manager)
Posted: Tuesday, February 25, 2014 11:46 AM
Hello,
We don't have any hotel recommendations for the area.

You can go to tripadvisor.com to view the reviews and options in the area.

Hope this helps.

Best,
Anne (community manager)
Posted: Monday, January 06, 2014 10:31 AM
Hello,
The slippers on the ship are yours to keep, however the robes are not.

We can make a request ahead of your arrival if you'd like to purchase a robe. With the limited amount of storage onboard the ship, we generally do not have extra robes for purchase.
Best,
Anne (community manager)


Posted: Monday, January 06, 2014 8:55 AM
Hello and thanks for choosing Uniworld for your cruise vacation!
Please contact us at 818-382-7820 / 800-733-7820 or info@uniworld.com to find out we can send your documents before you leave for your trip.
Best,
Anne (community manager)

Posted: Friday, December 06, 2013 3:58 PM
Hello,


If you're looking for your cruise companion or cruise guide, the booklet should be on our website some time in January 2014. Can you please advise what you are seeing when you try to complete your passenger information form? You should be able to complete it at this time.


When the 2014 cruise guide is finalized, it will be added to this page of our website - http://uniworld.com/before-you-go/cruise-companion.


Should you have additional questions, please don't hesitate to contact us at info@uniworld.com or 800-733-7820 / 818-382-7820.


Best,
Anne (community manager)

Posted: Friday, December 06, 2013 3:54 PM
Hello,
You will be spending the night in Paris before your date of disembarkation on 12/27/13 in the morning.

Hope this helps.

Best,
Anne (community manager)
Posted: Tuesday, November 26, 2013 9:54 AM
Hello and thank you for your much valued feedback regarding your experience with Uniworld.
On behalf of Uniworld, I sincerely apologize that we did not meet your expectations. I have sent your comments to our customer service team for review.
Please feel free to email us at customerservice@uniworld.comif you like to speak to a representative about what happened.
Kind regards,
Anne (community manager)
Posted: Monday, November 25, 2013 6:58 PM
Hello,
Please email us at info@uniworld.com and let us know the itinerary/program name and departure date. Our guest services team can reply back with more information.

Regards,
Anne (community manager)
Posted: Monday, November 25, 2013 6:48 PM
Hello,

What is the program/itinerary name and departure date?

-Anne (community manager)