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Queen Isabel

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Portugal, Spain & the Douro River Valley: Queen Isabel
marienzmarienzMember since 4/19/2012 Login to add friend Posted: Saturday, April 06, 2013 8:09 PM
I have just checked out the prices and dates for 2014. In the highlights it says that wine, beer , spirits , softdrinks etc are all inclusive. Yet further down, it says soft drinks only included at lunch. I find this confusing.
Are there certain times that the all inclusive drinks are included.
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marienzmarienzMember since 4/19/2012 Login to add friend Posted: Saturday, April 06, 2013 8:09 PM
I have just checked out the prices and dates for 2014. In the highlights it says that wine, beer , spirits , softdrinks etc are all inclusive. Yet further down, it says soft drinks only included at lunch. I find this confusing.
Are there certain times that the all inclusive drinks are included.
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marienzmarienzMember since 4/19/2012 Login to add friend Posted: Saturday, April 06, 2013 8:16 PM
I have just checked out the prices and dates for 2014 for the Douro cruise. In the highlights it says all drinks, wine, beer, spirits etc all
included. Then later it states soft drinks only with lunch. I find this confusing. Are beer, wine, spirits etc only available at certain times.
Thanks
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CommunityManager3CommunityManager3Member since 5/17/2012 Login to add friend Posted: Monday, April 08, 2013 12:41 PM
Hello,

Thank you for your post and I do apologize for the confusion. For 2014 on the Queen Isabel there will be unlimited beverages onboard, including fine wine, beer, spirits, soft drinks, specialty coffee and tea, and bottled water.

I hope this helps. Should you have any questions or need any additional information, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)
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saschersascherMember since 2/14/2013 Login to add friend Posted: Friday, May 31, 2013 4:40 AM
Any update on the photos? I check every day but its May 31st and I havent seen any new photos?

Thank you
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CommunityManager3CommunityManager3Member since 5/17/2012 Login to add friend Posted: Friday, May 31, 2013 9:22 AM
Hello,

Thank you for your post. We are working diligently to update the website with more Queen Isabel photos. We should have more by mid-June, early July.

I hope this helps. Should you have any aditional questions or would like more information, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)
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saschersascherMember since 2/14/2013 Login to add friend Posted: Friday, May 31, 2013 12:28 PM
We are on the this trip June 27th so I guess we will just see it in person and post our own pictures on CruiseCritic and Trip Advisor when we return. Oh well..
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simbasimbaMember since 12/25/2012 Login to add friend Posted: Friday, May 31, 2013 6:16 PM
Hopefully the pictures will be up before my trip on 8/14/ Have a wonderful trip and I will be lookng forward to your comments and pictures. Safe cruising...
Jane
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vagabondsoulvagabondsoulMember since 9/10/2013 Login to add friend Posted: Wednesday, September 11, 2013 10:49 PM
hi there -
gotta say: seeing as how we've just booked a cruise for Oct and the polices are changing for '14 re: all inclusive it feels ..... wrong. Seriously? I'd rather have a 'fine wine' with dinner rather than a house wine. Or, maybe a beer with lunch. Or gratuities paid. So, how is UW helping bridge the transition to what is being advertised vs. what IS now?
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communitymanagercommunitymanagerMember since 10/5/2011 Login to add friend Posted: Friday, September 13, 2013 10:23 AM
Hello, we sincerely apologize for any confusion regarding our all-inclusive policy for 2014. Please kindly email us at info@uniworld.com or phone us at 1-800-733-7820 / 1-818-382-7820, and one of our Guest Support Agents will be happy to discuss this further with you. Best, Anne (community manager)
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