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Burgundy and Provence 2013

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Grand France: Burgundy and Provence 2013
marienzmarienzMember since 4/19/2012 Login to add friend Posted: Tuesday, September 18, 2012 12:16 PM
Is boarding for 2013 now done in Lyon and not Chalon sur salone. I hope I am reading this right in the new brochure as it will be a easier connection if we arrive a day earlier and cannot use transfers supplied by Uniworld.
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CommunityManager3CommunityManager3Member since 5/17/2012 Login to add friend Posted: Tuesday, September 18, 2012 2:57 PM
Hello,

You are correct. For the 2013 Burgundy and Provence itinerary, the River Royale will either embark or disembark from the port in Lyon (depending on the departure date and direction of travel).

Should you have any additional questions or would like any more information, please feel free to contact me at communitymanager@uniworld.com


Thank you,
Katie (community manager)
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annemarieannemarieMember since 8/18/2012 Login to add friend Posted: Sunday, October 07, 2012 7:18 PM
Also booked for June 2013. Will the itinerary change? Also coming from Toronto, do most fly to Paris and take TGV to Lyon? My agent was recommending this. Yourself?
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CommunityManager3CommunityManager3Member since 5/17/2012 Login to add friend Posted: Monday, October 08, 2012 12:21 PM
Hello,

Thank you for your post. All information for our cruises is subject to change however we do not anticipate many changes for the Burgundy and Provence itinerary.

It is the sole discretion of you and your travel agent the best route to arrive in Lyon. However, kindly note Uniworld provides complimentary transfers from the airport to the ship only for flights arriving directly in the Lyon airport. If your flight arrangements arrive/depart outside of these parameters, you must make your own transfer arrangements. Complimentary transfers are not provided from train stations and guests would need to make their own way to the ship port.

Should you have further questions, please contact customerservice@uniworld.com.

Best,
Katie (community manager)




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annemarieannemarieMember since 8/18/2012 Login to add friend Posted: Saturday, January 12, 2013 7:17 AM
Coming in one day early in June prior to cruise. Can you recommend a good hotel close by to the dock?
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Shirleya53Shirleya53Member since 9/16/2012 Login to add friend Posted: Saturday, January 26, 2013 8:28 AM
However, kindly note Uniworld provides complimentary transfers from the airport to the ship only for flights arriving directly in the Lyon airport.
We are flying directly into Lyon on June 29th----but arriving the day before we sail. Can we get complimentary transfers on the day before?

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CommunityManager3CommunityManager3Member since 5/17/2012 Login to add friend Posted: Monday, January 28, 2013 9:42 AM
Hello,

Thank you for your post. Unfortunately, no. According to our transfer guidelines, listed in your terms and conditions, Uniworld will provide complimentary scheduled group transfers to/from the ship/hotel as long as your flights arrive/depart in the cruise/tour starting/ending cities in accordance with the dates shown in this brochure and your flight arrangements comply with the Transfer Guidelines as shown below. If your flight arrangements arrive/depart outside of these parameters, you must make your own transfer arrangements. Uniworld will not be responsible for late arrivals or missed transfers due to delayed or cancelled flights, for missed cruise/trip days, or for extra costs resulting from the foregoing.

For more details, please find the following link: http://uniworld.com/terms-and-conditions

I recommend contacting your preferred Travel Professional to work out the details and/or please feel free to email our Guest Support department at customerservice@uniworld.com or call 1-800-733-7820 ext. 2481.

Best,
Katie (community manager)
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