A Delightful Trip,5/17/2013
Perfect cruise for our anniversary,8/28/2012
We were impressed by how the entire crew worked collectively to offer great and friendly service. From day one, we were made to feel at home. It was nice meeting Captain Pascal who invited us to join him at his table for the Welcome Dinner and who shared information about the local culture & customs. Patrice, our hotel manager, is enthusiastic & excellent and it was wonderful that he spoke some Bahasa Indonesia (which is similar to our Bahasa Malaysia). We were surprised to later find out that he has only been working with Uniworld for 2 weeks as there is certainly great camaraderie between him and the entire crew. Emmanuelle, our Cruise manager, is fabulous - funny, entertaining, knowledgable and helpful. Together, Patrice & Emmanuelle kept the mood onboard fun & lively! There was much laughter daily at the pre-dinner briefings! Aniko & Cosmin of Front Desk, Marius, Kriztian, Georgiv, Sarin & Jakub (restaurant staff) and Ilona of Housekeeping are cheerful, efficient and great at their jobs. We enjoyed the refreshing morning walks with Rene, the onboard masseur. The guides we found particularly good are Kristian (Lyon), Jeannette (Tournon/Tain L'Hermitage/Viviers) & Francis (Truffle farm/Les Baux).
We also met many wonderful fellow passengers from various countries, some of whom we're keeping in touch with. It was with heavy hearts that we bade goodbye to everyone at the end of the week. We will definitely be going on another Uniworld cruise and will highly recommend Uniworld to our family & friends.
To the entire crew of River Royale, thank you very much, well done & keep up the great work! :) Read More...
Burgundy and Provence - Rhone River,7/31/2012
I thought the Cruise Manager was great in trying to be flexible with the program. There was a couple stops where we started the city tour an hour later because some folks requested a later wake up time. If possible, I would suggest offering both since I felt we lost time on that tour and visting the Valhrona chocolate factory in Tain L'Hermitage should be a must - we got to go but had very little time to sample and shop! The best experience was the open air market in Beaune but I felt we didn't have as much time for wine tasting. If we didn't stop for a sit down lunch, we could have but after looking at all the wonderful product on sale in the market, it made me hungry and I honestly didn't think i'd feel hungry all week. The service is so fantastic that there was a person waiting at the airport at 5AM to take us through the Lyon airport and made sure we got our baggage tags and boarding passes - and he wouldn't even take a tip. That was literally "door to door" or "plane to plane" service.
I am so hooked and can't wait to try another UniWorld tour! Read More...
Uniworld & River Royale Really Get It!,7/4/2012
This cruise was our first river cruise, and we rate it a "5+ star" in all major categories. Even better than most of the "ocean" cruises we have taken. The staff were extremely friendly, courteous and always there to help. Our cruise director Gabrielle was totally awesome and ought to be on stage (in fact I heard at the end of our cruise that this is exactly what she will be doing)!
We were certainly pleased with the luxury and comfort of our cabin, as well as the lounge and dining room. Our room steward, Csaba, was especially wonderful and took ...
great care of us, often with a lot of patience. The food was "5 Star" at every meal, and the dinners were always delicious and well-presented. They offered a wonderfully diverse and delicious selection, especially at the daily lunch buffet. The dessert chef truly outdid herself! Our waitstaff were fantastic to a person--always attentive, polite, and very friendly. The wine selection was superb (this coming from a native of Napa California!), and the quality of wine served was only surpassed by the skill and panache of the wine steward Nicholas. Our glass never seemed to run dry.
The top deck was a bit sparse, but no loss as we seldom had the opportunity to use it, as were too busy exploring the local towns and villages at each stop along the way (or the lounge prior to dinner). We would recommend this cruise to anyone except those wishing to travel with teenage children or younger--they'd be totally bored. Uniworld is a wee bit more pricey than some other popular lines, but several of our travelling companions commented on "you really get what you pay for" and that Uniworld was worth the extra cost.
We had been to France in the past, but this was our first time to explore the Burgundy & Provence regions. Travelling via the River Royale is certainly the way to go, and we especially enjoyed our four days in Aix-en-Provence on our own prior to boarding in Arles. Our biggest & warmest "thank you" and a bigger Merci, a bientot! to the entire crew!Read More...
A terrific cruise!,5/14/2012
Burgundy & Provence - Voila! Voila!,12/24/2011
best ever experience,10/10/2011
The trip began in Paris, which was the least of our favorite due to the large number of tourists, pick-pocketers and an environment lacking authentic French culture. Paris today doesn’t compare to how we remembered it from our first visit 10 years ago.
The Baroness welcomed us with a lovely lunch, after which we were led to our 1st class cabin draped in fine fabric and offering a luxury bed, refurbished bathrooms, luxury bath robes and toiletries.
Our tour director ... for the entirety of the trip was Alexandra – she was very knowledgeable and well-organized, as well as willing to accommodate all of interests in local history.
The ship’s restaurant offered open-seating, allowing us to socialize with others and make friends right away. Of course there is the option of keeping to yourself, but this seems less fun. All of the waiters were very hard-working and provided attention to all of our needs.
We would like to thank Vasil and Violetta on the Baroness, as both made every meal so special for us. We would also like to thank Georgiev on River Royal, who served us wonderful meals with a smile, even through the pain of his injured foot.
Another thank-you goes to our wonderful chef Carlos Benedito - for all the lamb, fish, and escargot prepared in a small hot kitchen. You name it, he had it. Carlos was always interested in our approval and criticism and was attentive to our food restrictions. Merci beaucoup, Carlos.
The scenery and little towns were amazing, as were the bigger cities like Roeun, Lyon, Avignon. Our visit to the Normandy beaches was very special, as was Alexandra’s presentation and explanation of the history.
Entertainment on the ship was very relaxing – it included a piano player, invited performers, a French-singing couple and violinist.
The local guides were very knowledgeable: Christian and Laurent, to name just a couple, exposed us to so much history and local flavors. We found Quietvox to be very helpful, especially when taking 1,000 pictures and at the same time listening to the presentation.
We went on 4 optional trips: to the Cider farm and Versailles in the north, and to the truffle and olive farms in the south. All were very interesting and special, and we would definitely recommend them.
We met a lot of great people from Australia, the US, Israel, England, Taiwan, Hong Kong and France, not to mention our waiters who were from Bulgaria, Romania, Hungary and other Eastern European countries.
We also would like to thank our hospitality directors Georgina on Baroness and Eric on Royale for the smooth and personable service and great coordination of the staff. Eric – thank you for a wonderful gift shop.
We returned home reenergized, with many new experiences, new friends and the best memories in our hearts. Not to mention all the pictures we took along the way.
Thank you Uniworld for smooth sailing along the Seine, Saone and Rhone. We won’t forget this wonderful trip, which we took for our upcoming 30th Anniversary. Thank you for the celebration of my birthday, too, with the cake and warm wishes.
Alex and Elena. Read More...