Cruise: European Holiday Markets
Ship: River Countess
We have just recently returned from the European Holiday Markets from Vienna to Nuremberg . This is our 2nd river cruise with Uniworld. We really enjoyed ourselves in the winter wonderland and the top-notch hospitalities of Uniworld.
Our trip was not smooth "sailing" all the way, it was a winter of record snow falls in Europe. One of my luggages was sent to Finland instead and luckily we got it back the next day before the ship set sails.
Our Ship the River Countess could not arrive on time on the 1st day due to the high water ...
level and a broke-down ship blocked part of the Main canal. We were put up at the Intercontinental Hotel instead for the first night. On the last day , our ship could not reach Nuremberg due to frozen ice on the canal and we had to get there by bus.
However , throughout this challenging period, all Uniworld staffs on the ship , especially our cruise manager Christine Bremberger and Captain Jord Zwaal tried their best to provide alternate solutions to each situations, not only we accomplished all the itinerary and activities, we none the less enjoyed the white Christmas Wonderland very much.
A special word must be said about Christine Bremberger, whom with meticulous detail went out of her way to assist everyone, from missing luggages, waiting at the bus stop under heavy snowfalls , well organised walking tours, seamlessly arranged all the departure connections for the passengers and the list goes on…and the smile is always on her face.
We do not need to repeat all the good things that have been mentioned by fellow travellers about Uniworld, but just one more: We will definitely book our next river cruise with Uniworld , Again.
ST Koay, Malaysia. Jan 2011
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