Mary Ann Renz,4/26/2015
Perfect Adventure for adult children and senior parents!,10/1/2013
What a delight. It was perfect for the more active like my sister and I and also for my 80 year old mother, who sometime was content to just sit and watch the action from the boat.
We got to enjoy the historic outings whether she felt up to it or not.
I highly recommend this vacation for Adult children and their parents. Everyone will have a good time, even the mobility challenged.
The service and friendliness of the staff were incredible. They often would even check on my mother when I was not on board.
The food was great, and historical tours were just the right pace. We so enjoyed so much this, that we may do it again in two years, to China.
Having been on many large impersonal liners, but this was perfect with the intimacy of the 130 passengers. The 35 employees on board became like family.
It's like a floating hotel.
I have a feeling this well kept secret will not be a secret much longer.
What a wonderful experience. Read More...
European Serenade June 2013,7/16/2013
European Serenade - August 24, 2011,10/3/2011
European Serenade River Countess,8/28/2011
As very experienced river cruisers,....we first discovered river cruising in 2000!!... we have travelled with many cruise specialists. However, we have never experienced the level of service and quality food that we did on the River Countess. This is surely due to the professionalism of Hotel Manager Julie and her entire team. WE made some lovely friends and look forward to travelling with Uniworld again and regularly in the near future. They really could not have been better.Thank ... you, Uniworld!!!
Toni and Edwin Fine, London, England Read More...
.....everything was first class the whole way!,7/8/2011
Now that we are finally back and "sort of" in a routine again, we would like to take this time to thank your whole team for putting together such a wonderful, educational trip!!! We were so happy with the Ship, River Duchess, AND her staff.....everything was first class the whole way!
I was particularly impressed with the way my allergy to garlic was handled, no cruise before has held a candle to the service your team provided! Chef Orlando was most gracious, making all my food just as special as everyone else's, and I had not one problem the whole trip. Thanks ... goes also to our table waiter, "Vinni" as we called him, he was an absolute charm! The whole staff felt like family, from the engine room to the wheel house, it was a wonderful, wonderful experience! We have absolutely NO negatives about the trip at all, from the minute we arrived at the dock in Amsterdam to the time we disembarked in Vienna! We can not see anything we would change other than the fact we wish now we had gone the whole way to the Black Sea!!!! We just can not say enough, we are most certainly going to book another cruise with Uniworld, and would have done it from the ship but, have friends who want to do a trip too (actually they are the ones who had to cancel because of an unfortunate fall) We need to consult with them of course to make this perfect for all of us.
We certainly hope the tips we left got to all the very deserving staff!
Looking forward to sailing down another river with Uniworld soon! Thank you so much for making it such an exciting experience.
Lynne and Dave GregoryRead More...
I can truly say that this trip was a most wondeful experience and surpassed our expectations,4/25/2011
I can truly say that this trip was a most wondeful experience and surpassed our expectations.
From the moment we arrived in Amsterdam until we flew from Vienna we could not fault the Uniworld staff.
This is truly a wonderful way to travel and we would do it all again tomorrow.
The whole trip was outstanding,the places, the staff and crew nothing was too much trouble.
The accomadation onboard was spotless and the house staff kind and efficient. The onboard entertainment was also very enjoyable.
We experienced so much and met wonderful people and will travel this way again, the ... only problem we have now is deciding where to go. Would recommend doing the pre and post cruise tours especially to people travelling from Australia and New Zealand as it gives you time to get over the longhaul flights.
-Aileen CouttsRead More...